SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
5-20 Business days |
Canada, Europe |
5-20 Business days |
Australia, New Zealand |
5-20 Business days |
Central & South America |
5-25 Business days |
Asia |
5-20 Business days |
Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of atrivon.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of atrivon.com.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Getting my son to brush his teeth is usually a struggle, but this toothbrush makes it faster. So far, so good - no cavities, so it seems to be doing the job
Impressed by the precision and thoroughness of this toothbrush. The triangular shape easily reaches tight spaces, resulting in a cleaner, fresher mouth. A definite game-changer
This triple-sided toothbrush has exceeded my expectations. The ultra-fine bristles are so gentle yet effective, providing a deep clean without irritating my gums. The unique triple-sided design is fantastic, ensuring that all sides of my teeth are cleaned simultaneously. This has made my brushing routine quicker and more efficient. The toothbrush is also very comfortable to hold and easy to maneuver, even reaching the back of my mouth with ease. Since I started using it, my teeth feel noticeably cleaner, and my breath stays fresh for longer. I’ve also experienced less gum irritation and bleeding, which is a huge improvement. The brush is easy to clean and dries quickly, maintaining its hygiene between uses. I’m very impressed with the quality and performance of this toothbrush and highly recommend it to anyone looking for a superior brushing experience. It’s truly a great addition to my oral care routine.
My autistic child doesn't mind these brushes, which is a relief.
Absolutely loving the results from this toothbrush! The three-sided design effortlessly removes plaque and leaves my mouth feeling incredibly fresh. Highly recommend giving it a try
I was amazed by how much cleaner my teeth felt after just one use of the three-sided toothbrush. It's designed to clean every surface of your teeth efficiently, and it really delivers on that promise. I've recommended it to all my friends and family
I was skeptical at first, but now I'm a believer! This toothbrush has transformed my oral care routine. The three-sided design provides a deeper clean, leaving my teeth feeling polished and my breath fresh
Cleans better than any toothbrush I've used before. The shape and bristles complement each other excellently.
i recently started using this triple-sided toothbrush, and it has made a noticeable difference in my oral health. the ultra-fine bristles are incredibly soft, making brushing gentle on my gums while still providing a thorough clean. the triple-sided design is brilliant; it cleans all sides of my teeth simultaneously, saving time and ensuring a more comprehensive clean. the handle is ergonomically designed, making it comfortable to hold and easy to maneuver around my mouth. i’ve noticed that my teeth feel cleaner and my breath is fresher since i started using this toothbrush. it’s also helped reduce the sensitivity in my gums, which is a huge plus. cleaning the brush is easy, and it dries quickly, which is convenient. overall, i’m extremely satisfied with this toothbrush and would highly recommend it to anyone looking to improve their oral hygiene routine. it’s an excellent investment in dental health.
My ADHD son, who has many sensitivities, loves these brushes. However, they can be difficult to clean toothpaste out of.
This toothbrush has been a game-changer for my oral health. The triple-sided design ensures that all sides of my teeth are cleaned simultaneously, making my brushing routine more efficient. The ultra-fine bristles are incredibly soft and gentle on my gums but still provide a deep clean. I’ve noticed a significant improvement in the cleanliness of my teeth and the health of my gums. The handle is ergonomically designed and comfortable to hold. I’m very impressed with this toothbrush and highly recommend it to anyone looking for a more effective way to brush their teeth.
Couldn't be happier with this toothbrush! The three-sided design makes brushing more efficient and effective. My teeth feel cleaner and my gums healthier after just a few uses
Obsessed with this toothbrush! The three-sided bristles provide a superior clean compared to traditional brushes. My mouth feels fresher and my smile brighter. Definitely worth the investment
i’ve been using this triple-sided toothbrush for a few weeks now, and i’m really impressed. the ultra-fine bristles are so gentle on my gums but still do a great job of cleaning. the unique design makes it easy to reach all areas of my mouth, ensuring a thorough clean every time. it’s comfortable to hold and easy to use. i’ve noticed that my teeth feel cleaner, and my breath is fresher. this toothbrush is a wonderful addition to my oral hygiene routine. highly recommend it!
Perfect for use with braces, this toothbrush cleans teeth better than an electric one and reaches molars easily. I'll keep buying these.
After switching to this toothbrush, I can't imagine going back. The triple-sided bristles provide a superior clean, and my gums feel healthier than ever before. Highly recommend
This toothbrush is excellent at removing plaque from teeth and gums! It provides a much deeper clean than a regular toothbrush.